{"id":3,"date":"2026-08-05T11:28:51","date_gmt":"2026-08-05T11:28:51","guid":{"rendered":"https:\/\/mandmdesigns.online\/?page_id=3"},"modified":"2026-08-12T13:58:46","modified_gmt":"2026-08-12T13:58:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mandmdesigns.online\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M&amp;M Designs respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, contacting us, or otherwise interacting with us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, and the choices available to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy should be read together with our Terms and Conditions, Delivery Policy, and Returns and Exchanges Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who We Are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M&amp;M Designs operates the website:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>mandmdesigns.online<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For privacy-related queries, requests, or concerns, you may contact us using the contact details provided on our website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Information We May Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you interact with M&amp;M Designs, we may collect information including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Telephone number<\/li>\n\n\n\n<li>Billing address<\/li>\n\n\n\n<li>Delivery address<\/li>\n\n\n\n<li>Order details<\/li>\n\n\n\n<li>Products, sizes, colours, and quantities purchased<\/li>\n\n\n\n<li>Payment status and transaction information<\/li>\n\n\n\n<li>Account details if you create an account<\/li>\n\n\n\n<li>Communications you send to us<\/li>\n\n\n\n<li>IP address<\/li>\n\n\n\n<li>Browser and device information<\/li>\n\n\n\n<li>Website usage information<\/li>\n\n\n\n<li>Cookie and analytics information<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not intentionally collect more personal information than is reasonably required to operate the store and provide our services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Payment Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payments made through our website may be processed by an independent payment service provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M&amp;M Designs does not intend to directly store your full payment-card details on our own website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The payment provider may process information such as your billing details, transaction amount, payment method, and other information required to complete or verify the transaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The payment provider&#8217;s own privacy terms may also apply when you use its services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use personal information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and fulfil your orders<\/li>\n\n\n\n<li>Confirm payments<\/li>\n\n\n\n<li>Arrange delivery<\/li>\n\n\n\n<li>Send order confirmations and delivery updates<\/li>\n\n\n\n<li>Provide tracking information<\/li>\n\n\n\n<li>Contact you regarding your order<\/li>\n\n\n\n<li>Handle returns, exchanges, refunds, or customer-service requests<\/li>\n\n\n\n<li>Maintain customer accounts<\/li>\n\n\n\n<li>Detect or prevent fraudulent or suspicious activity<\/li>\n\n\n\n<li>Improve our products, website, and customer experience<\/li>\n\n\n\n<li>Analyse website traffic and store performance<\/li>\n\n\n\n<li>Meet legal, accounting, tax, and regulatory requirements<\/li>\n\n\n\n<li>Send marketing communications where you have consented to receive them or where otherwise permitted by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will not use your personal information for purposes that are materially incompatible with the reason it was collected without an appropriate legal basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery and Courier Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To deliver your order, we may provide necessary information to a delivery driver, courier company, or fulfilment provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name<\/li>\n\n\n\n<li>Delivery address<\/li>\n\n\n\n<li>Telephone number<\/li>\n\n\n\n<li>Email address where required for tracking or delivery notifications<\/li>\n\n\n\n<li>Parcel and delivery information<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Only information reasonably necessary to complete the delivery should be shared.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M&amp;M Designs may use different delivery methods depending on the delivery destination and operational requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses cookies and similar technologies to allow the store to operate correctly and to improve the customer experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WooCommerce may use cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remember the contents of your shopping cart<\/li>\n\n\n\n<li>Maintain your shopping session<\/li>\n\n\n\n<li>Recognise when cart contents change<\/li>\n\n\n\n<li>Support account and checkout functionality<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Some cookies are necessary for the website to function correctly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may also use analytics, advertising, or performance technologies where these services are enabled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where required, visitors may be provided with options relating to non-essential cookies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Analytics and Advertising<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use third-party analytics or advertising services to understand how visitors use our website and to measure the effectiveness of advertising campaigns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These services may process information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pages visited<\/li>\n\n\n\n<li>Products viewed<\/li>\n\n\n\n<li>Add-to-cart activity<\/li>\n\n\n\n<li>Checkout activity<\/li>\n\n\n\n<li>Purchases<\/li>\n\n\n\n<li>Browser or device information<\/li>\n\n\n\n<li>IP address<\/li>\n\n\n\n<li>Advertising identifiers or cookies<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If services such as TikTok, Meta, Google, or similar platforms are enabled, their own privacy policies may also govern information processed through their technologies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will update this Privacy Policy where necessary as new tracking or advertising services are introduced.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Marketing Communications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where you choose to receive marketing communications, we may use your contact information to send information about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New products<\/li>\n\n\n\n<li>Product drops<\/li>\n\n\n\n<li>Promotions<\/li>\n\n\n\n<li>Special offers<\/li>\n\n\n\n<li>Brand news<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may unsubscribe from marketing communications at any time using the unsubscribe method provided in the communication or by contacting us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Transactional communications relating to an order are not treated as optional marketing communications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How We Protect Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable technical and organisational measures to protect personal information against:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Loss<\/li>\n\n\n\n<li>Unauthorised access<\/li>\n\n\n\n<li>Misuse<\/li>\n\n\n\n<li>Alteration<\/li>\n\n\n\n<li>Disclosure<\/li>\n\n\n\n<li>Destruction<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses HTTPS encryption, and access to administrative systems is restricted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, no internet-based system can guarantee absolute security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Long We Keep Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or where retention is required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order and transaction records may be retained for accounting, tax, fraud-prevention, dispute-resolution, and legal purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information that is no longer reasonably required will be deleted, destroyed, or de-identified where appropriate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sharing of Personal Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share information with trusted third parties where reasonably necessary to operate the business, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Courier and delivery providers<\/li>\n\n\n\n<li>Website hosting providers<\/li>\n\n\n\n<li>Website and ecommerce service providers<\/li>\n\n\n\n<li>Accounting or professional advisers<\/li>\n\n\n\n<li>Analytics and advertising providers<\/li>\n\n\n\n<li>Regulators, law-enforcement authorities, courts, or other parties where disclosure is legally required<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Third-party service providers may process information according to their own privacy policies and contractual obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">International Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some technology, analytics, payment, hosting, or advertising providers may process or store information outside South Africa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data-protection requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your Personal Information Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Subject to applicable law, you may request that we:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm whether we hold personal information about you<\/li>\n\n\n\n<li>Provide access to certain personal information we hold about you<\/li>\n\n\n\n<li>Correct inaccurate or outdated information<\/li>\n\n\n\n<li>Delete information where we are legally permitted or required to do so<\/li>\n\n\n\n<li>Object to certain processing of your information<\/li>\n\n\n\n<li>Stop certain direct-marketing communications<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We may need to verify your identity before processing a privacy request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain information may need to be retained where required by law or where necessary for legitimate legal or business purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Protection of Personal Information Act<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M&amp;M Designs intends to process personal information in accordance with the <strong>Protection of Personal Information Act 4 of 2013 (POPIA)<\/strong> and other applicable South African law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe that your personal information has been processed unlawfully, please contact us first so that we can attempt to resolve your concern.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also have the right to lodge a complaint with the Information Regulator of South Africa.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our online store is not intended to knowingly collect personal information directly from young children without appropriate involvement from a parent or guardian where required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If we become aware that personal information has been collected in circumstances where it should not have been, we will take reasonable steps to address the matter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Third-Party Websites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to third-party websites or services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M&amp;M Designs is not responsible for the privacy practices, security, or content of external websites. You should review the privacy policies of third-party services before providing them with personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our website changes<\/li>\n\n\n\n<li>New payment or delivery services are introduced<\/li>\n\n\n\n<li>New analytics or advertising tools are added<\/li>\n\n\n\n<li>Our business practices change<\/li>\n\n\n\n<li>Applicable legal requirements change<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version will be published on this page together with its most recent update date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions, requests, or concerns relating to your personal information or this Privacy Policy, please contact M&amp;M Designs through the contact information published on <strong>mandmdesigns.online<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M&amp;M Designs respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, contacting us, or otherwise interacting with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":1,"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":15,"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/15"}],"wp:attachment":[{"href":"https:\/\/mandmdesigns.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}